One struggle that we have in helping our clients improve their search rankings is to get photos and other images from them. The average user is more visually oriented than ever before, so it’s important that your website, Google My Business (GMB) listing, and social media pages have fresh and interesting pictures.
(If you don’t have a social media presence that is a discussion for another blog.)
People want to see themselves on your social media postings and potential customers want to see you on the job. We know that you and your team is probably busy when they are at work, but it takes only a few seconds to snap a few pictures with your phone.
Some suggestions for photo opportunities include taking pictures of people at your store or restaurant, pictures of your staff at work, especially in candid shots, images of your equipment or vehicles, or nice photos of your building. If you or your staff sponsor or participate in charity events and fundraisers, make sure to document that and share it. People like to know that the businesses they use have a heart and care about their community. Show that you and your team has a personality and not some faceless entity.
BrightLocal recently issued a report, Google My Business Insights Study, that analyzed 45000 business in 36 industries around the world. They were looking to see if there were any correlations between the number of images on the GMB profile and other metrics such as conversions, clicks, search views, and so on.
According to BrightLocal’s report, businesses that posted more than 100 photos received 520% more calls than the average business and if the GMB profile only has one image, those businesses receive 71% fewer calls. Also, the +100 club gets 1065% more website clicks. Yes, over 1000% more.
Earlier, we discussed a few ways to get more images for your website and profiles. Here are some other ways that have been successful for other clients.
Photos need to be more than just posed staff pictures, it needs to show your customers, services, and other experiences. If possible, hold an open house or other event and take pictures of the people that stop by. Images of the interior and exterior of your business are always good, just make them interesting. People probably don’t want to see a picture of a file cabinet or copier.
On the GMB platform, customers can post pictures to your site. This is a double-edged sword at the moment because it can be difficult to get some images removed if they’re poor quality. However, if you ask the customers to post a picture along with a review, you are more likely to get good content. You’ll notice a lot of car dealerships posting a picture of a person with their new car, thanking them for their business. This shows the customer appreciation and shows potential customers that you think of each purchase as an individual, not just an entry on a ledger.
If you don’t have a physical location, ask the customer if you can take a photo of them with your project or at the worksite. They’re likely to appreciate the recognition and you can show off your happy customers.
Almost every social media platform has a way to check in to locations or tag businesses. Encourage customers to tag you or check in on their own social media profiles. Can you think of a less expensive form of advertising? If you notice a tag or mention, make sure to comment a thank you or another acknowledgment. This will go a long way to creating goodwill and a positive impression in the public eye.
Make sure your website is updated with quality images. If you can do it yourself, great. If you have someone handle your website make sure to send the images to them. Make sure you include a short description of the picture. You may know exactly what it is, but the person handling your website will want to accurately describe the image. Also, details like where it was taken and what the project or event is can be used to help SEO, improving your search rankings.
For more ideas about making your social media profiles and website fresh and interesting, give the experts at Team WTI a call. We’ll be happy to go over your site and provide you with some suggestions to help drive traffic to your business. Contact us today for more details.